What are the shipping costs?

Shipping rates and times

For our shipping zones, rates and times, please see the overview below:

Shipping zonesDelivery CostsDelivery free fromTransit (working days)
Benelux€ 5.00€ 25.002 to 3
EU zone 1€ 12.50€ 100.002 to 5
EU zone 2€ 14.50€ 100.004 to 6
EU zone 3€ 21.00€ 160.004 to 7
EU zone 4€ 25.50€ 160.004 to 7
Zone 5*n.a.n.a.n.a.

*As of April 15th 2020 it is not possible to place any orders in and send orders to countries in zone 5 – Rest of the World.

Due to the Corona virus delivery time may vary!

 

Shipping zones

BeneluxBelgium, Netherlands, Luxembourg
EU zone 1France, Germany, Spain, Austria
EU zone 2Ireland, Italy, Denmark
EU zone 3Portugal, Sweden, Switzerland, Czech Republic, Slovakia, Poland, Hungary, Greece
EU zone 4Finland, Norway, Slovenia, Romania, Estonia, Latvia, Lithuania
Zone 5Rest of World

Otentic Perfumes always retains the right to cancel an order.

Cancellation of products

We carefully and constantly monitor our online product line. For the delivery of your order, we are dependent on several factors. Unfortunately, in exceptional cases, we might not have the product you ordered in stock or the product does not meet the quality standards that we set. In that case, the purchase amount of the product, including shipping costs, will be credited to you.

During very busy periods, for instance the December holidays, alternate delivery times should be taken into consideration for all delivery options. We will keep you posted on the actual delivery time.